Your car needs an oil change every 3, miles, a wash every few weeks and a new battery about every five years. Just like you take your car to the mechanic to keep it running smoothly, you need to perform regular checkups on your business health.
This unit introduces learners to the process of carrying out a business health check. Learners will study how techniques can be applied to track the progress of a business and amend its direction depending on what is happening inside and outside the business at any time.
Learners will consider issues such as turnover, profitability, sales and marketing, customer and employee satisfaction, quality of products or services, productivity and product development. They will also take into account the Business health check of stakeholders, such as owners, customers, staff, backers and suppliers.
Learners will also develop techniques to review management and staffing skills and enable them to respond to new challenges. Learners must ensure that their evidence relates to the hospitality industry.
Understand the focuses of the business Be able to develop plans for businesses Be able to evaluate and develop skills of management and staff.
On successful completion of this unit a learner will: Understand the focuses of the business Focuses: Tutors and learners should take into consideration the core operation of the business being investigated and ensure that links with other relevant units are reflected in their work.
This unit maps to the following Management NVQ units: Develop and implement operational plans for your area of responsibility B2: Map the environment in which your organisation operates B5: Provide leadership for your team B6: Provide leadership in your area of responsibility B Promote diversity in your area of responsibility C1: Encourage innovation in your team C2: Encourage innovation in your area of responsibility.
Essential requirements Business priorities will vary and discussion groups will enable learners to consider a broad range of issues. In reviewing a business in order to develop plans, tutors will choose for learners group to work as a whole unit to support an existing business, or to use a case study.
It is important to understand the development of health-check processes as the outcome of this unit.
Capacity is limited by the time frame for delivering and assessing the unit and a wider coverage can be achieved through a group effort. Learners need to understand the range of support and help they can utilise when carrying out a business health check.
Sources of advice and guidance learners will explore include business associates, business advice centres, business advisers, counsellors, coaches or mentors, specialist consultants, non-executive directors, accountants and other professionals.
Learners must respect the confidential nature of data and other business-orientated information generated by their investigations.
A clear policy statement from the centre reflecting this may encourage local industry to support both delivery and the generation of appropriate evidence.Small Business Solutions partners with your business to develop training that is relevant to your staff and your broader strategic goals.
The first step is to complete a Business Health Check. This involves reviewing your business strategy, finance, operations and marketing. The trend in recent years has been a move towards a decentralisation of the HR role out into local business and organisation units, exemplified by the ro.
The service status toolbar keeps you up-to-date with the status of your services to ensure your business is running smoothly. Free Business Health Check. Are you spending all your time working IN your business, and not ON your business?
Complete the form below to arrange a FREE business health . Service Operations Health Check Criteria The health check criteria is based on the internationally recognized Service Capability & Performance (SCP) Standards. Over the past twenty years, these standards have defined the global benchmark of service excellence.
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